Terms of Service

Last Updated: October 29, 2024

1. Introduction

Welcome to Neohyre. By accessing or using our AI-powered hiring platform, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.

2. Definitions

  • Platform: The Neohyre website, applications, and services
  • User: Any person or entity accessing the Platform
  • Employer: Organizations using the Platform for hiring
  • Job Seeker: Individuals using the Platform for job search
  • AI Services: Automated screening, interviewing, and assessment tools
  • Content: All information, data, text, and materials uploaded to the Platform

3. Account Registration

3.1 Account Creation

  • Users must provide accurate, current information
  • Users are responsible for maintaining account security
  • One person may not create multiple job seeker accounts
  • Employers may create only one account per organization

3.2 Account Types

  • Employer Accounts: For posting jobs and managing hiring processes
  • Job Seeker Accounts: For applying to jobs and using career tools
  • Admin Accounts: For managing organizational access

4. Platform Services

4.1 For Employers

We provide:

  • AI-powered candidate screening
  • Automated interview systems
  • Custom hiring workflow creation
  • Candidate assessment tools
  • Analytics and reporting
  • Job posting capabilities

4.2 For Job Seekers

We provide:

  • Job application capabilities
  • AI mock interviews
  • Resume analysis
  • Career development tools
  • Application tracking

4.3 AI Features

Our AI systems:

  • Screen resumes and applications
  • Conduct automated interviews
  • Generate candidate assessments
  • Provide career recommendations
  • Offer resume improvement suggestions

5. User Responsibilities

5.1 General Conduct

Users agree to:

  • Provide accurate information
  • Maintain account security
  • Use the Platform legally and ethically
  • Respect other users' rights
  • Not manipulate or abuse Platform features

5.2 Employer Responsibilities

Employers must:

  • Provide accurate job information
  • Use fair hiring practices
  • Maintain candidate confidentiality
  • Comply with employment laws
  • Use AI tools responsibly

5.3 Job Seeker Responsibilities

Job seekers must:

  • Provide accurate professional information
  • Submit authentic documents
  • Engage honestly in interviews
  • Respect intellectual property rights
  • Use practice tools appropriately

6. Content and Data

6.1 User Content

  • Users retain rights to their content
  • Users grant us license to use content
  • Content must not violate any laws
  • We may remove inappropriate content
  • We may use content to improve AI systems

6.2 Platform Content

  • We retain all rights to Platform content
  • Users may not copy or redistribute
  • Platform features are protected by IP laws
  • AI-generated content is our property

7. AI and Automation

7.1 AI Usage

  • AI decisions are supplementary tools
  • Users acknowledge AI limitations
  • Final hiring decisions rest with employers
  • AI systems may be updated regularly
  • Results may vary based on input quality

7.2 Automated Processing

  • Interview responses are processed automatically
  • Resume screening uses AI analysis
  • Assessment scores are algorithm-based
  • Results may require human review
  • System accuracy is not guaranteed

8. Privacy and Data Protection

8.1 Data Collection

We collect:

  • Account information
  • Professional details
  • Usage data
  • Interview responses
  • Assessment results

8.2 Data Usage

Data is used for:

  • Platform operation
  • Service improvement
  • AI training
  • Analytics
  • User support

9. Payments and Billing

9.1 Employer Plans

  • Subscription-based access
  • Custom enterprise solutions
  • Usage-based billing options
  • Cancellation policies apply
  • No refunds for used services

9.2 Job Seeker Services

  • Basic services are free
  • Premium features may require payment
  • Mock interview credits system
  • Refund policy for unused credits
  • Subscription management options

10. Termination

10.1 Account Termination

We may terminate accounts for:

  • Terms violation
  • Extended inactivity
  • Fraudulent activity
  • Abuse of Platform features
  • Non-payment

10.2 Effect of Termination

Upon termination:

  • Access rights cease
  • Content may be deleted
  • Data retained per privacy policy
  • No refunds issued
  • Legal obligations continue

11. Limitations of Liability

11.1 Service Availability

  • Platform provided "as is"
  • No guarantee of continuous service
  • May be interrupted for maintenance
  • Performance depends on various factors
  • Features may change over time

11.2 AI Limitations

We are not liable for:

  • AI assessment accuracy
  • Automated interview results
  • Hiring decision outcomes
  • System recommendations
  • Technical limitations

12. Intellectual Property

12.1 Platform IP

We own all rights to:

  • Platform software
  • AI algorithms
  • Interface design
  • Brand elements
  • Generated content

12.2 User IP

Users retain rights to:

  • Uploaded resumes
  • Company profiles
  • Job descriptions
  • Interview questions
  • Assessment criteria

13. Disputes and Governing Law

13.1 Dispute Resolution

  • Issues addressed through support first
  • Mandatory mediation process
  • Arbitration for unresolved disputes
  • Class action waiver
  • Individual claims only

13.2 Governing Law

  • [Jurisdiction] law applies
  • Venue for legal proceedings
  • Choice of law provisions
  • International rights reserved
  • Export compliance required

14. Changes to Terms

We reserve the right to:

  • Modify these Terms
  • Update service features
  • Change pricing structures
  • Adjust usage policies
  • Enhance security measures

Changes will be:

  • Posted on the Platform
  • Notified to users
  • Effective after notice period
  • Binding upon continued use
  • Applied fairly to all users

15. Contact Information

For questions about these Terms:

16. Acceptance

By using Neohyre, you acknowledge:

  • Reading these Terms
  • Understanding your obligations
  • Accepting all conditions
  • Having legal capacity to agree
  • Being bound by updates

Effective Date: October 29, 2024 Last Updated: October 29, 2024 Version: 1.0